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Privacy Policy

Introduction

Nurturing a culture of excellence, creativity, and collaboration, we groom graduates to excel in the dynamic domains of Graphic and UI/UX Design. Our program seamlessly blends practical skills, comprehensive theory, and effective professional communication training. Upon completing the course, you will emerge well-equipped to thrive in the competitive design industry, making positive contributions to society through your design expertise.
Please read this policy carefully prior to accessing our website and using the courses imbedded in the same. By accessing and using the website, providing your Personal Identifiable Information (defined below), or by otherwise signalling your agreement when the option is presented to you, you consent to the collection, use, disclosure, sharing, and storing of such information described in this Policy.

Purpose

We recognize the importance of protecting your personally identifiable information (such as your name, telephone number, e-mail address and other contact information, collectively, “PII”) that you provide to us when you use our website. This Privacy Policy sets forth our policies regarding the collection, use, sharing, and disclosure of your PII. This policy also explains how you can correct or change the PII we hold about you, or opt out of receiving certain marketing materials.
For ease of reference, use of the terms “EICI”, “we”, “us, and/or “our” refer to “Edumystic Institute of Creative Intelligence FZ LLC”. Similarly, use of the terms “you”, “yours” and/or “User(s)” refer to all users/ visitors of the website.
This policy is incorporated into, and part of, the Terms and Conditions, which govern the usage of our website.

Applicability

This Policy applies to all Users of the website.
We have taken reasonable precautions as per applicable laws and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.

Use of website by minor/child

If you are a “Minor” or “Child”, then you may not use our website, and only your Parent or Guardian (defined below) can use and register on the website on your behalf, agree to all website Terms and enable access to you under their guidance and supervision.

Here Minor and Child means the person who has not attained the age of 18 years. Persons who are child, minors, un-discharged insolvents etc. are not eligible to use our website. As a minor if You wish to use website, such use shall be made available to You by Your legal guardian or Parent, who has agreed to these Terms. In the event a minor utilizes the website, it is assumed that he/she has obtained the consent of the legal guardian or Parent and such use is made available by the legal guardian or Parent.

The EICI will not be responsible for any consequence that arises as a result of misuse of our website that may occur by virtue of any person including a minor registering for the website. By using the website, You warrant that all the data provided by You is accurate and complete. In case of usage is by a minor/child then it shall be deemed that such Minor/child using the website has obtained the consent of Parent/legal guardian. The EICI reserves the right to refuse to provide You with access to the website if it is discovered that You are a minor/child and the consent to use our website is not made by Your Parent/legal guardian or any information provided by You is inaccurate.
We do not knowingly collect such Personal Information from a Child and assume that information has been provided with consent of the Parent. If you are a Parent and you are aware that your Child has provided us with any Personal Information without your consent, please contact us hello@eicidubai.com. If we become aware that we have collected Personal Information from a Child in the absence of consent of the Parent, we will take steps to remove such information from our servers.
You acknowledge that the EICI does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification. All minors/children should seek the consent of their Parent/legal guardians before providing any Information about themselves or their parents and other family members on the website.

COLLECTION: What Personally Identifiable Information we collect and How:

We may collect the following personal information when you provide to us at the time of registration on our website or anytime while accessing to our website.
  • Name
  • Email Address
  • Home and/or Business Address
  • Telephone/Mobile Numbers at which we can contact you
  • Your Date of Birth
  • Location
  • Mobile No./ Telephone No.
  • Photograph
  • Age
  • Gender
  • Your document no.
  • Your interest area
How we collect this information will depend on how you use our website. We may collect this information directly from you by phone, fax, email, online form, upon completion of an application or enrolment form, or through your use of our website. To the extent you use our website, we may also collect information about your use of our website, transactional and account information, e-mail and other information related to communications to our website.
You may choose not to provide some of your PII to us, but this may prevent you from using our website.

USAGE: How Personally Identifiable Information is used.

We strive to ensure that we give you a stress-free experience and are dedicated to building a rewarding and lasting relationship with every user. In order to provide the level of service we believe you expect from us, we may use your PII for the following purposes:
  • To provide the offerings that you request, and to communicate with you regarding such offerings.
  • To do all things necessary to administer those offerings.
  • To research, develop, manage, protect and improve our website./li>
  • To maintain and develop our service-oriented software and other business systems.
  • To establish, exercise, or defend legal claims

DISCLOSE: How Personally Identifiable Information is disclosed

We may disclose your PII to affiliated and non-affiliated organizations including, for example:
  • To entities that provide services on our behalf.
  • To debt collection agencies, if you fail to pay monies owed to us.
  • Third-party vendors/service providers including integrated services on the website
  • To government, regulatory and law enforcement agencies where the disclosure is required or authorized by law, and otherwise as we believe is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate our website properly, or to protect or defend our rights or the rights or well-being of our employees, users or others or if you are involved (or are suspected by governmental authorities or our security functions to be involved) in any illegal activity, even without a subpoena, warrant or court order.
We may also transfer or assign your information to third parties as a result of or in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation. For more information see our sections below on changes in the use of your PII.

Use of Cookies

We use cookies to help us remember and process your requirements. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved website experience. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Further, we may use cookies or other tracking technologies to analyze trends, track users’ movements around the website, and gather information about our user base, such as location information based on IP addresses.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.
If you disable cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and some of our information or content will not function properly.
We may collect information related to visitors and machines. Such information includes cookies, IP addresses, page view activities, and geolocation data. The details of user activities on our website such as number of visits, time spent on our website, and pages clicked are also collected.

Links to other Websites

Our Site may contain links or references to other web sites outside of our control, and the privacy policies of these sites may differ from our own. Please be aware that we have no control over such we sites and our privacy policy does not apply to such web sites. We advise you to check the privacy policies of such sites before disclosing any PII via such sites.

How We Protect the Security of Personally Identifiable Information.

The security of your PII is an important concern to us. We exercise reasonable care in implementing generally accepted standards of technology security in order to protect information collected via our website from loss, misuse and unauthorized access, disclosure, alteration or destruction of your sensitive PII.
Unfortunately, “perfect security” does not exist on the Internet, and no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee that any information stored on our servers, or transmitted to or from a user, will be free from unauthorized access. For example, and in particular, unencrypted e-mail is not a “secure” means of communicating with us, since e-mail may be intercepted by a third party in the course of its delivery. By using our website and corresponding with us, you acknowledge that you understand and agree to assume these risks.
We will never request that you send us any sensitive PII, such as your credit card number, password, membership number or pin number, in an e-mail or into a website that is not located at our domain name. If you receive an e-mail or other correspondence requesting that you provide any such information via e-mail or to a website that is not on such domain name, please do not provide such information, and report such request to our privacy officer at hello@eicidubai.com

How to correct or update Personally Identifiable Information.

You can opt-out of our use and disclosure of your PII for marketing purposes and user satisfaction surveys, and/or withdraw your prior consent for same, by the methods provided below. If you do so, your consent will be withdrawn; however, it is possible that you may receive correspondences scheduled prior to our receipt and processing of your opt-out request.

Your Rights

You have certain rights with respect to your Personal Data as mentioned below.
Access: You can request more information about the Personal Data we hold about you. You can also request a copy of the Personal Data.
Correction: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any inaccuracies or incompleteness.
Objection: You can contact us through an email hello@eicidubai.com to let us know that you object to the collection or use of your Personal Data for certain purposes.
Delete: You can request that we delete some or all of your Personal Data from our systems. While this will be done immediately, residual data may be saved in certain logs and this will be purged within a year after deleting your data. Once your data is deleted, you will no longer have an account with us.
Restrictions: You can always request us to deactivate your account to restrict further processing of your Personal Data.

Portability: You have the right to ask for a copy of your Personal Data in a machine- readable format.

Withdrawal of consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize our courses.

Grievance

If you have any issue or grievance with respect to our policy or with the manner in which we collect or store your information, or in any respect related to your personal information provided to us, please contact our Grievance Officer at hello@eicidubai.com We will ensure that your grievance is attended to and addressed within a period of 30 days from the date of receipt of Your grievance.

Applicable Law and Jurisdiction

This Privacy Policy shall be governed by the laws of United Arab Emirates. By providing any PII to us, you fully understand and unambiguously consent to the transfer of such PII to, and the collection and processing of such PII in, India and other countries or territories. You agree that any cause of action that may arise under this Privacy Policy shall be subject to exclusive jurisdiction of Courts at Dubai.

Changes to this Privacy Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time so visitors/users are encouraged to review this Privacy Policy at the inception of each session.

Your Acceptance of this Privacy Policy

By using our website or otherwise providing your PII to us, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our website or provide any PII to us.

Contact

If you wish to contact us to:
  • inquire about our privacy practices.
  • provide feedback and comments regarding our privacy practices.
  • access or correct your PII we have, contact us as using the contact information detailed above Kindly email us at hello@eicidubai.com
If we materially change the way your personal information will be used, we notify you by way of either a prominent posting on our site, by mail and/or by email. We encourage you to periodically review this Privacy Policy in order to keep apprised of minor changes and of our current privacy practices.

Payment Confirmation

Upon successful online payment, expect to receive an electronic receipt within 24 working hours.
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Cancellation Policy

To cancel admission, students must notify the institute before the batch commences. Refunds will be issued through the initial payment method. Customer/Student can cancel his/her request within 24 hours; refunds will be made back to the payment solution used initially by the customer.

Refund Policy

Refunds will be done only through the Original Mode of Payment. Please allow for up to 45days for the refund transfer to be completed.
Reimbursement will be processed solely through the original payment method. Kindly allow up to 45 days for the completion of the refund process.

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